ABSTRACT
The purpose of this work was to find out the gains and threats of computer and word processing application in secretarial offices as regards to job opportunities and other secretarial functions.
In the cause of the study, the work examined the gains of computer and word processing application packages on the job performance of Secretaries in an office or organization.
It was discovered that the computer as a device been introduced into the secretarial field had made it possible for the secretaries to perform effectively and as a result yields high productivity to organizations and offices.
As regards to job opportunity, a secretary who has the knowledge of computer is likely to be employ more than those without the knowledge.
For this reason, secretaries should try as much as they can to influence the office or organization to provide computer for them for effective and efficient result. Institutions should introduce computer studies into the field of secretarial studies so as to help and prepare the future secretaries to acquire technological skill.
TABLE OF CONTENTS
CHAPTER ONE
1.0 Introduction
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Purpose of the Study
1.4 Significance of the Study
1.5 Limitations and Scope of Study
1.6 Definition of Terms
1.7 Research Questions
CHAPTER TWO
2.0 Literature Review
2.1 What is a Computer?
2.2 Word Processing
2.3 Evolution of Computer
2.4 The Development of Computers
2.5 Classification of Computers
2.6 The Functions of Computer
2.7 Summary of Literature Review
CHAPTER THREE
3.0 Research Methodology
3.1 Research Design
3.2 Area of Study
3.3 Population of Study
3.4 Sample Size
3.5 Sample Technique Used
3.6 Sources of Data
3.7 Methods of Gathering Data
3.8 Analysis of Data
CHAPTER FOUR
4.0 Data Presentation and Analysis
CHAPTER FIVE
5.0 Summary, Findings, Recommendations and Conclusions
5.1 Summary of Finding
5.2 Recommendations
5.3 Conclusion
5.4 Limitation of the Study
References
Appendix (Research Questionnaire)
CHAPTER ONE
1.0 INTRODUCTION
Many years ago, secretaries found it difficult to carry out their works. This was as a result of the methods which they used in doing them. But in the recent past, it was brought to the knowledge of so many people that computer has come to help the secretaries in performing their duties. Yet there are some failures and doubts about the value of computers and perhaps regretted becoming involved with computer. Some computers have been unsuccessful in office, businesses and even in organizations as a result of the low knowledge of operating them.
In as much as all the failures and doubts that may have occurred, there are also successes recorded. This piece of work is to help secretaries, managers and even students to appreciate the efficiency of computers. According to Graham (1976) he said that secretaries should try as much as they can to master and use computer in performing their official duties for the achievement of the organizational goals.
The basic fact is that a secretary should know how to operate a computer, to know what is expected from the machine that is how a computer will influence the efficiency and effectiveness of a secretary and to realize the penalties and effects of not having the proper knowledge of computer. A secretary who is computer literate has the opportunity to be employed in a computerized office or organization.
1.1 BACKGROUND OF THE STUDY
Secretary being skilled and specialized types of employee in an office or organization is charged with some of the organizational functions including dealing with people correspondences and other business matters. Secretarial profession is an age-old career. It is one of the oldest in the world. Secretaries encountered several problems before the invention of office computer on their duties. These problems took many shapes and forms.
The method of carrying out secretarial functions/duties in the olden days were very worrisome and painful. Secretarial functions were mainly executed through manual efforts. In those days secretaries used to produce every mail by handwriting using sharp objects with a pointed feather pen.
Since the event of computer technology, secretaries are more efficient in their work than before. It is widely believed that the computer saves time wasting and tedious in practically all fields of human endeavour.
This study is aimed at finding out the impacts of computer and word processing application in secretarial functions. It will also find out how much the computer has eased the work of the secretarial practitioner, how much it has made the profession lazy that is the threats of this machine.