TABLE OF CONTENTS
CHAPTER ONE: INTRODUCTION
1.1 Background to the Study
1.2 Statement of the Problem
1.3 Objective of the Study
1.4 Research Questions
1.5 Hypotheses
1.6 Significance of the Study
1.7 Scope of the Study
1.8 Operational Definition of Terms
CHAPTER TWO: REVIEW OF LITERATURE
2.0 Introduction
2.1 Conceptual Review
2.1.1 Definition, Nature and Types of Communication
2.1.2 Definition, Nature and Types of Crises
2.1.3 Methods or Stages in Crisis Resolution
2.1.4 Role of Communication in Crisis Resolution in Tertiary Institutions
2.1.5 Crisis Management in Nigeria Tertiary Institutions
2.1.6 Factors Responsible for Communication Effectiveness in the
Management and Resolution of Crisis
2.1.7 Peace Building, Empowerment and Communication between
Management and Students of Tertiary Institutions
2.1.8 Some Crises, their Causes and Effects in Nigeria Tertiary Institutions
2.1.9 The Implication of Information Flow between Management and
Students of Tertiary Institutions
2.1.10 Approaches/Participatory Communication Strategies for Crisis
Management in Tertiary Institutions
2.1.11 Applying ACADA Planning Model to Crisis Management/ Resolution
in Tertiary Institutions
2.1.12 Galtung’s Crisis Triangle in Crisis Resolution
2.1.13 Analysis of Examples of Crises and how Communication was used in
Managing General Crisis in Tertiary Institutions in Delta State
2.2 Theoretical Framework
2.3 Empirical Review
CHAPTER THREE: METHODOLOGY
3.0 Introduction
3. 1 Research Design
3.2 Population
3.3 Sample size and sampling Technique
3.4 Research Instrument
3.5 Validity of the Instrument
3.6 Reliability of the Instrument
3.7 Data Collection Procedure
3.8 Data Analysis and Presentation
3.9 Ethical Consideration
3.10 Post-Research Benefits
CHAPTER FOUR: DATA ANALYSIS, RESULTS A DISCUSSION OF FINDINGS
4.0 Introduction
4.1 Presentation of Results
4.1.2 Analysis of Research Questions
4.2 Test of Hypothesis
4.3 Discussion of Findings
CHAPTER FIVE: SUMMARY, CONCLUSION AND
RECOMMENDATIONS
5.1 Summary
5.2 Conclusion
5.3 Recommendations
5.4 Contribution to Knowledge
5.5 Limitations of the Study
5.6 Suggestion for Further Studies
REFERENCES
APPENDIX A
APPENDIX B
APPENDIX C