Can you give me an example of when you have dealt with a challenging situation

How do you handle challenging situations at work?

SOME SIMPLE (BUT NOT EASY) PRINCIPLES OF DEALING WITH DIFFICULT BEHAVIOR . . .
  1. Use Conflict as a Natural Resource. …
  2. Don’t React. …
  3. Deal with Feelings. …
  4. Attack the Problem, Not the Person. …
  5. Practice Direct Communication. …
  6. Look Past Positions to the Underlying Interests. …
  7. Focus on the Future.

How do you answer Tell me about a time?

How do you answer Tell me about a time you had to make a major change to your daily routine?

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