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Are soufeel necklaces real gold

What is Soufeel jewelry made of?

Soufeel products adopt 925 sterling silver and colored gems as main raw materials, with 14K Gold, Rose Gold, Swarovski Crystals or diamonds embedded on a variety of designs. You can identify the material easily from the item title on a specific product page.

Is Soufeel real?

Soufeel has a consumer rating of 2.91 stars from 770 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Soufeel most frequently mention customer service, tracking number and business days problems. Soufeel ranks 14th among Personalized Gifts sites.

Can I shower with Soufeel necklace?

Exposure to harsh chemicals can alter the appearance of your Soufeel products. … Water itself does not damage sterling silver, it’s the chemicals in the water that can cause it to change color, so never wear your sterling silver jewelry in a hot tub, mineral spring, swimming pool, or any other chemically treated water.

How do you use Soufeel?

Monica – Support
  1. Monica – Support.
  2. Posted 10 months ago.

How do I contact Soufeel?

If your country is not listed when you are filling your shipping address before checkout, please feel free to contact us through live chat, just start a conversation, or call us with US phone number 1-844-869-1500.

Where are Soufeel based?

Our headquarters is located in US, with sorting center in New Jersey, Europe, and Taiwan. Our factory and artisans are in China. Your order will be shipped according to the shipping address and the available stock.

How long does it take Soufeel to deliver?

With regular Standard Shipping, it will take 8-10 business days for the order to reach your destination within the US. You may select the Express service through DHL Express for 2-4 business days for delivery.

What is Soufeel?

Personalized Gifts. | Customized Gifts & Unique Gift Ideas. | Soufeel.

How do I track my Soufeel order?

To track your most recent orders, please simply click on “My Account” in the upper right of any Soufeel page and go to “Track My Order”. This is the easiest and fastest way to get the most current information regarding your Soufeel orders.

What does Order sent to Carrier mean?

If you get a text or email notification that your package has arrived at a carrier facility, it means that your package is at the final place it will be before coming to you. It may still be a few days, depending on the type of shipping you ordered, the number of orders the facility has, how big your produ…

What shipping does Soufeel use?

We can provide the flat rate Standard Shipping, DHL Express, or Cash On Delivery(COD) but please take note that this varies for different countries and regions, shipping methods and shipping time may vary.

How long does Onlyonejewelry take to ship?

Orders will be shipped within 1-2 business days of receipt, with the exception of personalized jewelry orders. It generally takes 3-7 business days to handcraft personalized photo charms before shipping. You’ll receive a tracking number by email automatically once it is sent out.

Is Amazon a carrier?

We ship some exceptionally large or heavy items by a specialty carrier such as CEVA, Pilot, or XPO.
…
Carrier Contact Information.
Common Carrier Tracking Information Contact Information
UPS Phone: 1-800-742-5877
US Postal Service Phone: 1-800-222-1811
Amazon Visit Deliveries Shipped with Amazon

What does it mean handed over to carrier?

If your UPS tracking shows that the package was handed over to the local carrier, this means the package has been handed over from UPS to your country’s local carrier service for final delivery (ex. Canada Post, La Poste, Royal Mail).

Why is my package stuck at a carrier facility?

If you’re tracking a much-anticipated online order, you might see your package arrive at a carrier facility. And then it might just sit there, sometimes for several days. That could mean that the delivery company is overwhelmed with boxes, so there’s a backlog in getting them on trucks for delivery.

What is Amazon’s number?

1-888-280-4331
How to call Amazon customer service. Amazon’s customer service phone number is 1-888-280-4331, and that number is live 24 hours a day, seven days a week.

What do I do if Amazon package was stolen?

Responding To Amazon Package Theft
  1. Start with the delivery company. …
  2. Contact the seller. …
  3. File an Amazon stolen package claim. …
  4. Credit card coverage. …
  5. Plan ahead to be home. …
  6. Deliver to the office instead. …
  7. Use a package lock box.

What does left the carrier facility mean?

Originally Answered: What does it mean when Amazon says “package has left the carrier facility”? “Left the carrier facility” means the carrier has picked up your package and is carrying it to the next location which is hopefully the post office near you.

Can you return to Amazon after return window closed?

If you’ve purchased something and the Amazon return window has closed, submit a return request anyway. … If your buyer wants to return an Amazon item past 30 days, Amazon could accept the return and debit your account for the amount of the sale. However, you will be reimbursed for the replacement value of the item.

What phone number is 888 280 4331?

Because your order was fulfilled by Amazon’s FBA services, you will have to contact Amazon customer service to ask about the delivery issues. You can reach them by calling 1 (888) 280-4331 or through the Amazon’s website (linked below).

Will Amazon let me return after 30 days?

Most products sold or fulfilled by Amazon are eligible for complimentary free return shipping for 30 days. These items will have a “Free Return” label next to the price in the product listing. After 30 days, you can still drop off merchandise at specific stores that accept Amazon returns for free.
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