Africa Merchant Assurance Company Limited Products,Contacts and Website

Africa Merchant Assurance Company Limited

amaco insurance

Africa Merchant Assurance Company Limited was incorporated in Kenya and licensed to transact General insurance business. Africa Merchant Assurance Company Limited was licensed and began full operations in the year 2000. Africa Merchant Assurance Company Limited has a team of highly qualified, experienced and dynamic staff who render personalized, efficient and professional insurance services.

Africa Merchant Assurance Company Limited operations are on a specifically tailored computer system organized to render the most efficient service to customers. Africa Merchant Assurance Company Limited pride on strong asset base and unique countrywide branch network ensuring top quality services to our clients.

Africa Merchant Assurance Company Board Of Directors

  • Mr. Silas Simatwo
    Chairman of The Board
  • Mrs. Elizabeth Koskei
    COO/ Acting CEO
  • Mr. Linus Kipngetich
    Board Member
  • Risto Sievert (German)
    Board Member
  • CPA Steve Otieno
    Chairman (Credit and Investment committee)
  • Prof. Valerie Onyango Kizito
    Chairperson ICT COMMITTEE
  • Prof. Peter John Opio (Ugandan)
    Board Member
  • CPA Raymond Nyamweya
    Chairman ( Audit and Risk committee)

Africa Merchant Assurance Company Associates

  • Mech Auto Technologies Jubilee House
  • Regent Automobile Valuers & Assessors Ltd – Nairobi
  • University Of Nairobi
  • ABC Bank
  • Dumas Auto Valuers/Assessors
  • Banco House/mbs road
  • Prima Motor Assessors – Nairobi
  • Kenyatta University
  • Fidelity Bank – Kenya
  • Nordics Assessors
  • Nacico Plaza
  • Smith Automobile Valuers And Assessors – Nairobi
  • Egerton Univerity
  • Barclays – Kenya
  • Express Auto Assessors
  • Jubilee House
  • Kenya Seven Valuers & Assessors – Nairobi
  • NIC Bank
  • Lina Motors Assessors
  • Ken Banco Hse
  • Enigma Assessors – Nairobi
  • K-Rep bank
  • Diplomatic Assessors
  • Industrial Nakuru
  • Automobile Association Of Kenya (AA) – Nairobi
  • Equity Bank
  • Polytech Loss Assessors
  • Muranga building
  • Express Auto Assessors – Eldoret
  • Elite Automobile Valuers & Assessors – Nairobi
  • Symon Ndebu Mwangi – Nairobi

Africa Merchant Assurance Company Policies

AMACO Merchant Commercial

As one of our key value innovation we as AMACO seek to build an organization that is adaptive and receptive to creative ideas, capable of developing unique products and processes to meet the changing needs of our stakeholders. That is the spirit we had and developed the Merchant Commercial the best cover for the owners of trucks, prime movers and trailers and all the transporters in Kenya.

When you purchase this product you get the below benefits;

Free benefits

  • Valuation at inception
  • Tracking device
  • No blame no excess
  • Riot Strike and civil commotion cover
  • Jurisdiction-COMESA Region (subject to yellow card Rules)
  • Windscreen – Kshs. 50,000
  • Radio/CD player limit – Kshs. 30,000
  • Occupational Personal accident for driver and loader for death and permanent –kshs. 100,000 per
  • any one event
  • Emergency Medical expenses- kshs. 30,000
  • Authorized Repair Limit- kshs. 75,000
  • Towing Limit- kshs.75,000
  • Authorized repair Limit kshs.100,000

Additional Benefits at Extra Charge

  • Political risk Terrorism and sabotage extension at 0.45% of sums insured
  • Excess protector 0.5% of sums insured
  • Loan repayment- maximum 3 months installments
  • Work Injury Benefit Act ( WIBA covers)for the employees
  • Employer liability cover for the employees

Excess Liability

  • Nil theft excess with a tracking device approved by AMACO
  • With our 24 branch network across the country AMACO is the best place to ensure your vehicle as we pay our claims promptly.

Fire & Perils

The basic cover is against destruction or damage to buildings and contents by accidental and fortuitous fire. However the standard policy has exclusions i.e.

  • special perils,
  • earthquake,
  • riot and strike,
  • malicious damage,
  • bush fire and
  • explosion

which may be purchased separately as extensions to the policy. Every property owner or tenant should have a fire policy covering the full value of buildings and contents.

Travel Insurance

Provide cover Whilst on travel outdise Kenya for:

  • Healthcare Insurance -Including dental and optical cover
  • Personal Liabilities abroad
  • Personal accident -death and permanent disability benefits
  • Follow up treatment
  • cancellation and curtailment
  • Assistance service-cash advance, consular referral emergency accomodation and travel arrangements
  • Duration of Cover is as per Duration of Trip
  • Cover can be customised for first class flyers
  • Online processing
  • Easy payment
  • Cover for personal effects while travelling.

Consequential Loss

The consequential loss or ‘loss of profits’ policy generally takes over from where the fire policy leaves off. Fire policy indemnifies the insured fully against material damage incurred, not considering that as a result of the fire, it may take a while before the business is fully operational.
Consequential loss covers the “increase in cost of working” which includes a reduction in gross profit and any expenses incurred with the Company’s’ approval in adopting emergency and temporary measures to continue with the insured’s business e.g. renting temporary accommodation, hiring second-hand equipment etc in order to diminish the loss

Burglary Insurance

The policy covers loss resulting from forcible entry or exit into or out of the insured’s building/premises.

Professional Indemnity

By virtue of their qualifications, persons in the professions carry a high degree of responsibility in law to their clients. They have to measure to standards required by their professions.
The insured is indemnified against his legal liability for loss from any claim made against him arising out of an error omission or negligence on his part or on the part of his employees in the conduct of his profession which is committed during the period that the policy is in force.

Contractors All Risks

By virtue of their qualifications, persons in the professions carry a high degree of responsibility in law to their clients. They have to measure to standards required by their professions.
The insured is indemnified against his legal liability for loss from any claim made against him arising out of an error omission or negligence on his part or on the part of his employees in the conduct of his profession which is committed during the period that the policy is in force.

Public Liability

Under Common Law, liability is imposed on any firm or individual carrying on business or trade or cohabitation to do so in such a manner that injury to members of the general Public or damage to their property is not caused. Compensation for injury or damage is not automatic and the plaintiff must bring his claim under tort or breach of contract.
The standard public liability policy is concerned with legal liability to third parties only and not moral liability. It also protects the insured against vicarious liability for the acts of employee or contractors.

Product Liability

The Insurance covers loss or damage to property, death or bodily injury to third parties as a result of defective products, directly or indirectly.

Goods In Transit

This policy covers holders against loss or damage to goods while being transported from one place to another subject to the jurisdiction clause. The goods may be carried in the insured’s vehicles or vehicle hired by the insured.

Group Personal Accident

This cover is generally given to employers in their trustee capacity. In most cases the benefits are pegged to the employee’s annual earnings and are given in the form of multipliers of say 2, 3, 4, or 5 years salary but can also be issued on fixed benefits basis.

Fidelity Guarantee

Fidelity implies the faithful or loyal performance of a duty, and Fidelity Guarantee policy is Insurance against the results of dishonesty or disloyalty. This type of cover may be effected by any organization or person who may suffer as a result of dishonesty, failure in loyal performance of a duty by those employees who are entrusted with cash or stocks that are readily convertible to cash.

Work Injury Benefits Act

Formerly Employer’s liability and common law policies, this covers the insured’s liability should any insured employee in the his/her immediate service sustain bodily injury by accident or disease arising out of, and in the course of employment by the Insured in the Business

Electronic Equipment Insurance

This policy covers material damage for many types of low and medium electrical equipment like:-

Electrical data processing equipment including computers of all types, external data media e.g. Punched cards, tapes etc. Electrical and radiation equipment for medical use. Communication facilities.

Other miscellaneous equipment, television equipment used for industrial purposes, film and television equipment, analyzing facilities, electronic microscopes, time keeping devices, paging and signalling systems.

It also covers loss of information suffered by external media used in computing facilities (software) and additional expenses for computer operation which arise if the insured’s computer breaks down and arrangement of hired computing facilities become necessary (Increased cost of working)

Plate Glass

Cover granted is against accidental breakage, destruction or damage to all fixed glass which includes windows, door glazing, fun lights, show cases, fixed mirrored glass and glazed partitions.
The policy also extends cover to reimbursement of costs for the necessary boarding up following damage, pending glass replacement.
“Breakage” does not include disfigurement of damage other than fracture extending through the entire thickness of the glass.

Bonds

Marine Insurance

Marine is a class of business that undertakes insurance on imports related to :-

  • Cargo aboard a ship aircraft
  • Cargo in transit within the country from port of discharge to final destination (Warehouse).
    The cover involves transit by sea, air, rail or road. Depending on the insured’s specific needs, different covers exist:

Marine Open Cover Insurance
Cover effected on declaration basis for cargo aboard a ship or aircraft. Policies issued remain ‘open’ until the limit, per vessel; aircraft or conveyance is exhausted. The insured will be declaring every shipment as and when undertaken.

Marine Time on Risk Insurance
This covers goods on short period basis only and transit can be either by sea, air of on land. The period of insurance is very specific.

Marine Voyage Cover Insurance
It covers goods from one place to another irrespective of time taken for a very specific consignment.

Marine Mixed Cover Insurance
It combines the open cover and time on risk insurance. It specifies the voyage and period of time.

Money Insurance

This policy covers money, which unless otherwise stated means currency, coins, and bank cheque, money orders, postage and revenue stamps against loss arising.

  • While in transit
  • While in the premises during business hours
  • While at any of the Insured’s sites of contracts during business hours
  • While in locked safe or strong room on the premises outside business hours

All Risks

This class of insurance is designed to cover delicate or valuable items of personal nature or movable office equipment.
The policy covers fire, accidental damage, floods, theft, explosion, attempted theft except for the obvious exclusions which include mechanical derangement, wear and tear.

Domestic Package Insurance

This is the most recent development in Domestic Insurance. It is designed to cover the owner/occupier for the buildings and contents, owner’s liability, personal liability and Workmen Compensation.

Personal Accident

The policy covers the insured against losses suffered as a result of an accident. The benefits are in various categories e.g. death, permanent total disablement, permanent partial disablement, temporary total disablement and medical expenses.

Motor

The policy covers the insured against financial losses that he may incur in the event that his motor vehicle is involved in an accident.

The types of policies that may be issued in this respect are:

Third Party cover
This is the minimum legal insurance requirement in Kenya according to Cap 405. It covers the insured’s liability with regard to property damage and bodily injury to a Third Party arising from his motor vehicle.
Comprehensive cover
This covers the liabilities covered in the Third Party policy as well as material damage arising from fire, theft and accidental damage to the motor vehicle

Claim Procedures

For Motor Vehicle

Report any loss within 48hrs and not later than 7 days by:-

  • Filling the claim notification form
  • Calling our claims department office
  • E-mailing our office

The following documents should be forwarded thereafter.

  • Duly filled miscellaneous claim form
  • Police abstract report
  • Consignment note
  • Copy f your policy schedule
  • Excess normally deducted from net pay.
  • Once we are in receipt of all the above documents, a loss adjuster appointed to adjust the claim and advise us on our liability & quantum.
  • We issue settlement offer (discharge voucher).
  • Settle the claim (insurance act within 90 days upon submission of all the required documents, while in the market to remain competitive we settle in thirty days).
    If M/V is comprehensive, it should be taken to one of the garages in our panel for assessment and thereafter repairs/if it is a total loss wait for our discharge voucher.

Before releasing the motor vehicle from the garage once the repairs are done, it should be re-inspected and later policy excess should be paid.

If own repairs, we issue discharge vouchers

Settlement of the claim.

For Goods In Transit

Report any loss within 48hrs and not later than 7 days by:-

  • Filling the claim notification form. (Available in our offices).
  • Calling our claims department office
  • E-mailing our office

For WIBA

The following documents should be forwarded

  • Duly filled WIBA claim form
  • Copy of I.D of the injured person
  • Copies of pay slips 3 months prior the accident
  • Original medical receipts
  • Muster pay roll
  • Labour department forms (LD 104, LD 105 and LD 108) depending on the magnitude of the loss.
  • Copy of policy schedule
  • We calculate the claim amount based on our limits of liability.

Claim Procedures GPA

The following documents should be forwarded

  • Duly filled GPA claim form
  • Copy of I.D of the injured person
  • Copies of pay slips 3 months prior the accident
  • Original medical receipts
  • Muster pay roll
  • Labour department forms (LD 104, LD 105 and LD 108) depending on the magnitude of the loss.
  • Copy of policy schedule
  • We calculate the claim amount based on our limits of liability.

For Windscreen Claims

The following documents are required:-

  • Duly filled windscreen claim form
  • Photographs of the damaged windscreen(number plates should be captured)
  • Photographs of replaced windscreen (number plates should be captured).
  • E.T.R. generated receipts of the replacement charges for the windscreen.
  • Payment will be made upon submission of all documentations & a re-instatement amount, which is 10% of the windscreen limit, will be deducted from the total claim.

 

Africa Merchant Assurance Company Limited Vision
To be the Insurance of Choice in Africa.

Africa Merchant Assurance Company Limited Mission Statement
To provide Innovative Insurance Solutions that Guarantee Financial and Social Security to all Stakeholders

Africa Merchant Assurance Company Limited Motto

Service beyond the Obvious

Africa Merchant Assurance Company Limited Core Values

  • P  –  Professionalism
  • I   –   Integrity
  • I   –   Innovation
  • T  –  Team Spirit

Africa Merchant Assurance Company Limited Contacts

Company Name: Africa Merchant Assurance Company Limited
Postal Address: P.O Box 61599 – 00200, Nairobi

Website: www.amaco.co.ke/

AMACO – Head Office:

P.O. BOX 61599-00200
Transnational Plaza, 2nd flr.
Mama Ngina Street
Nairobi, Kenya
Tel: 020-2204000 (Pilot line)
Cell: 0738-312121 / 0707-909636
Fax: 020-340022
Website: www.amaco.co.ke

E-mail: info@amaco.co.ke

AMACO EABS Chambers

5th Floor EABS Chambers
Tom Mboya Street
P.O Box 61599- 00200
Nairobi
Tel: 020-2204000 Fax: 020-343424
Contact Person: Philip Nthumbi 

AMACO Afya Center Branch

Mezz 2, Afya Centre
Tom Mboya Street
P.O Box 61599- 00200
Nairobi
Tel: 020-2204000 Fax: 315360
Contact Person: Augustine O. Onyango

AMACO Nakuru

Mache Plaza, 1st Floor
P. O. Box 364
Nakuru
Tel: 020-2204000
Fax: 051-2213629(2217487)
Contact Person: Paul Lidauli

AMACO Eldoret

K.V.D.A. Plaza, 3rd Floor
P. O. Box 3811
Eldoret
Tel: 020-2204000
Fax: 053-2062343
Contact Person: John Ruttoh

AMACO Meru

Twin Plaza, Suite 9
Ghana Street
P.O. Box 1620-60200
Meru
Tel : 020-2204000 Fax: 064-31784
Contact Person: Winnie Kaburu

AMACO Thika

Thika Arcade 2nd Floor
P.O. Box 4265
Thika
Tel: 020-2204000
Fax: 067-21741
Contact Person: Millicent Waweru

AMACO Nyahururu

Podo Park Plaza, Koinange Road
P. O. Box 90
Kinange Road
Nyahururu
Tel: 020-2204000/020-2117582
Fax: 065-2032518
Contact Person: Joseph Maina Kariuki

AMACO Kisii

Uhuru Plaza, 2nd Floor
P.O Box 1198-40200
Kisumu Road
Kisii
Tel: 020-2204000
Fax: 058-31723
Contact Person: Robert Bosire

AMACO Kitale

Victor House, 2nd Floor
P. O. Box 44501
Kitale
Tel: 020-2204000
Fax: 054-31892
Contact Person: Evans Wanyama

AMACO Kisumu

Kenya Re-Insurance Plaza, 5th Floor
P. O. Box 1192-40100
Kisumu
Tel: 020-2204000
Fax: 057-2020817
Contact Person: Richard Makori

AMACO Kericho

Isan Acarde 3rd Floor
Temple Road
P.O Box 488-20200
Kericho
Tel: 020-2204000
Fax: 052-20217
Contact Person: Daniel Metet

AMACO Bungoma

Moghe Plaza, 3rd Floor
Moi Avenue
P.O box 1390-50200
Bungoma
Tel: 020-2204000
Fax: 055-30654
Contact Person: Tom Misigo

AMACO Kapsabet

KCB Building, 1st Floor
P. O. Box 48
Kapsabet
Tel: 020-2204000
Fax: 053-52478
Contact Person: Philemon Tabut

AMACO Malindi

Malindi Complex, Rm 17
Lamu Road
P.O Box 511-80200
Malindi
Tel: 020-2204000
Fax: 042-20409
Contact Person: Philip Mbiti

AMACO Mombasa

New Cannon Towers II, 2nd Floor
P. O. Box 98194
Mombasa
Tel: 020-2204000, 2230121
Fax: 041-2316099, 041-2229029
Contact Person: David Makhanu

AMACO Migori

KN Building 1st Floor
P.O Box 1133-40400
Migori
Tel: 020-2204000
Fax: 059-20815
Contact Person: Zachariah Mwita

AMACO Nyeri

3rd Floor NDCU Building
Gakere Road
P.O Box 2509-10100
Nyeri
Tel : 020-2204000
Fax : 061-2032157
Contact Person: Nahashon Thungati

AMACO Eastleigh

Sunrise Building 1st Floor
P.O Box 61599-00100
Nairobi
Tel: 020-2204000
Contact Person: Jackson Mwangi

AMACO Embu

Sparko Plaza
P.O Box 61599-00100
Nairobi
Tel: 020-2204000
Contact Person: Misheck Mwangi

For more information on AMACO INSURANCE visit  Amaco

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