A STUDY ON THE TECHNOLOGICAL EQUIPMENT NEEDED FOR MAXIMUM ACHIEVEMENT OF EDUCATIONAL GOALS IN OFFICE TECHNOLOGY AND MANAGEMENT DEPARTMENT

CHAPTER ONE

INTRODUCTION

1.1      Background of the Study

Office Technology and Management department is one of the  departments in the school of Business studies at the Institute of Management and Technology Enugu.

The department was established in the year 1973 with the sole aim of training students in secretarial course. The department since its inception has been trying her best in producing competent secretaries inspite of inadequate equipments.

In view of the present technological advancement in the world today, it is now observed that the Office Technology and Management department is lacking behind in the most office automation, hence this research work. The department lacks some of the essential equipment and facilities needed for effective learning process such as telephone, fax machines, scanners, printer, computers, electronic typewriters etc. The unfortunate thing is that despite the great change in technology, the department is yet to be equipped with these modern machine. They still make use of the manual office machine. If they embrace the new technological equipments they will have a great change in output.

Consequently, the study is aimed at identifying the technological equipment needed in the department. Among the departments in the school of business studies in the Institute of Management and Technology Enugu. The department of Office Technology and Management is expected to be acquainted with the knowledge of these modern equipment because it is only secretaries that uses them.

From the year 1920 to date, there has been an increasing interest in the study and practice of office automation which are the fundamental of office equipment. Before the invention of technological equipments, organizations made use of manuals. The introduction of modrn equipments makes work easier and faster. Denyer J.C. (2981) observed that every office executive realize that the weight of his job is lesser by having adequate equipments in his office.

In a brilliant and exhaustive study by Jennifer I. (1978), she ascribed among others the roles of the secretaries towards  productivity in any organization. A secretary is able to apply knowledge and skills in the usage of modern machines, application of communication skills in the organization through oral, written, face to face and profession reporting. They also acquire completeness of the audio typist through specialized training and being able to apply the skills gained in the learning process. It is pertinent to note that secretary is an important asset to any organization and the modern equipment to train them should not be lacking in the department.

Finally, this study is concerned with the management giving several incentives to Office Technology and Management department because the department is lacking behind in office automation. The technological change in the country and all over the world has made it necessary for secretaries to have proper training on the knowledge of various technological equipments and techniques o manipulating them. Poor knowledge of the manipulating skills makes a graduate of this department uncomfortable and unprepared to face squarely challenges of the job thus our aim here would be defeated and become a complete blow to the society and the nation at large.

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